Privacy Policy

Overview

Puffin ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our AI assistant service.

Information We Collect

Account Information: Email address when you join our waitlist or create an account.

Messages: Conversations you have with Puffin through connected messaging platforms. These are processed to provide you with AI assistance.

Usage Data: Basic analytics about how you use our service to improve performance.

How We Use Your Data

Your data is used solely to provide and improve the Puffin service. We do not sell your data to third parties. Your conversations are not used to train AI models.

Data Security

We use industry-standard encryption to protect your data in transit and at rest. Access to user data is strictly limited to essential personnel.

Your Rights

You can request to view, export, or delete your data at any time by contacting our support team. Account deletion will remove all associated data from our systems.

Contact

For privacy-related questions, email us at privacy@puffin.bot